Dear Boulder; we miss you already,
For the past 3 years, we have been on an extraordinary journey together. You have shared your passionate commitment to community; and cycling; and support of small business. You have nearly overflowed our hearts and minds with spectacular views, and amazing people; and certainly the best beer and food in the country. You have taught us the greatest of lessons; hardened our resolve with flood and fire; and rewarded our steadfast presence on Baseline Road with wisdom, and a warmth in our hearts that will never fade. The friendships that we have built, the customers that we have been so fortunate to serve; the incredible team of people with whom we have been so blessed to work every day will reside in our souls as fully and permanently as the beautiful valley view of Chief Niwot’s bold and insightful prediction so many generations ago.
“The friendships that we have built, the customers that we have been so fortunate to serve; the incredible team of people with whom we have been so blessed to work every day will reside in our souls as fully and permanently…”
Making the decision for Elevation Cycles to depart Boulder and focus on Denver and the surrounding communities was amongst the most difficult decisions that I have ever made. The reality is, we have had an amazing journey together, Boulder. We are so very sorry to be leaving a place so deeply rooted in our hearts, but we think (and hope) that we leave a piece of our hearts behind for you as well. Republic Cycles – Boulder is poised to be a thriving, healthy, and wonderful store. Your community can look forward to the same exceptional level of care that it’s come to expect from Chris (The Mayor) Arterburn, Adam Olson, Fernando Tapia and the rest of the team; and to top it off, you will have more than 30 years of bicycle retail experience to back that team up. If you can’t manage to come visit us in Denver or Highlands Ranch, we believe that we are leaving you in great hands.
“Boulder is poised to be a thriving, healthy, and wonderful store”
So, for our wonderful customers; whether you find your retail happiness with the newly established Republic Cycles – Boulder, or you continue to visit us in our Denver and Highlands Ranch stores, we know that you will find your two-wheeled retail bliss. You can certainly expect to find the same services that you were promised when you purchased your bicycle either way. And regardless where your journey takes you, we hope to see you on the trail or the road soon; and please know that we will miss you.
Owner – Elevation Cycles
So, if you’ve been a customer of Elevation Cycles Boulder, what does this mean for you?
- All of the sales and service support that you were promised when you bought your bike will be honored at both Elevation Cycles locations in Highlands Ranch and Denver as well as at Republic Cycles – Boulder. (For your free annual tune up please visit either the Denver or Highlands Ranch Elevation Cycles locations. Republic Cycles – Boulder will offer free lifetime adjustments.)
- Chris (the Mayor Arterburn) and his team of merry men and women will still be there in Boulder to give you the same extraordinary customer service that you have come to expect.
- Republic Cycles – Boulder new owners Eric Larimer and Steve Bell have more than 30 combined years of bicycle retail experience and can’t wait to take exceptional care of you.
- Elevation Cycles would LOVE to see you in either our Denver or Highlands Ranch locations if you miss us.
- Elevation Cycles and Republic Cycles will continue to carry Trek, Rocky Mountain, and Pivot cycles, and we will continue to support your bikes as long as you’ll allow us to. (Elevation Cycles will continue to support Yeti Cycles as well).
- Any gift cards purchased at Elevation Cycles Boulder location prior to March 1st, 2016 will be honored at either Elevation Cycles or Republic Cycles – Boulder. Any gift cards purchased in Highlands Ranch or Denver (or purchased after March 1 2016) will be honored only at the Denver and Highlands Ranch Elevation Cycles locations.
- Inquiries about warranty for products purchased at Elevation Cycles Boulder can be accommodated at either Elevation Cycles in Highlands Ranch and Denver, or at Republic Cycles – Boulder.
- Any further questions or concerns that you might have can be directed to either firstname.lastname@example.org or email@example.com