Curent Position(s)

Sales Guru

Elevation Cycles is HIRING a full-time sales guru! We are a devoted group of cyclist who are passionate about getting all types of people on bikes! Are you looking for an energetic, fast-paced job where laughing and fun is a daily occurrence? Do you believe in stellar customer service?

If the thought of helping others love riding as much as you do fires you up, please send your resume along with an email telling us why you would be the perfect fit for our team. Excellent wages and overall compensation; benefits include paid health insurance, demo bike after the first year, paid vacation, and more. We can’t wait to hear from you.

Service Tech Level 1

As Level 1 Tech, you are the businesses utility infielder: most of the time, you will be assigned to a specific role, but at times you will be asked to help address novel needs where they arise. While the level 1 technician is the most junior position in Elevation’s Service Department, that status should not suggest that the quality of work coming out of the Level 1 technician’s stand can be anything less than perfect. As a Level 1 Tech, there will be fewer primary duties expected of you, but everything you are tasked to do should be done as flawlessly as if it were done by the most skilled mechanic in the department.

The Level 1 Tech reports directly to the Lead Tech or the Service Writer but at times may be directed by the General Manager for temporary tasks.

Primary Duties:

  • Carefully transport repair bikes from storage to staging area.
  • Clean and prep bikes for tune-ups to be performed by service techs
  • Repair flat tires, attending to the cause of the flat and safety and functionality of the bicycle once flat is changed. If concerns are raised, seek assistance from Service Writer or other mechanics
  • Adjust brakes
  • Adjust derailleurs
  • Lube and clean drivetrains
  • (pre)assemble boxed bikes
  • Assist techs with cleaning, taking out trash, etc… to keep a smoothly running department

Final check of work:

To ensure every customer has a flawless bicycle until instructed otherwise by the Lead Tech or Service Manager, all of your work must be signed off on by another tech. This should not be seen as a lack of trust or respect, but a department commitment to offering the highest quality product possible.

Opportunities for advancement:

Once a Level 1 tech has shown mastery of above listed “Primary Duties” s/he may have the opportunity to be trained to Level 2 tech skillset. This will be at the discretion of the Lead Tech or Service Manager and in line with the needs of Elevation Cycles

Service Tech Level 2

The Level 2 Tech is the backbone of the Elevation Cycles service department. While there may be variances in the starting skill sets of each mechanic, it is assumed that any Level 2 tech can flawlessly perform 80%-90% of the types of repairs performed by Elevation. In addition to exhibiting competency in the following technical areas, a Level 2 Tech should be comfortable balancing a demand for efficient work with complete thoroughness. Beyond performing necessary repairs, a Level 2 tech should be able to clearly and competently communicate with customers.

The Level 2 Tech reports directly to the Service Writer or Lead Tech but at times may be directed by the General Manager for temporary tasks.

Primary Duties:

  • Perform Complete Tune and Tune Plus (clean and inspect frame, true wheels, adjust or replace all bearings, adjust derailleurs and brakes, remove, clean, and reinstall drivetrain, replace cables and housing.
  • Replace spokes and retention wheels using a tensiometer and dishing tool when needed
  • Bleed Shimano, Sram, and Avid brakes, including trimming hoses and resetting pistons
  • Seal and fluid service on Fox and Rockshox forks and shocks
  • Properly tapes and seat tubeless tires
  • Press bearings into Pivot linkage, hubs, bottom bracket, etc.
  • Perform Pro build on Di2, full suspension, etc…
  • Familiarity with basic service of E-bikes

Final check of work:

To ensure every customer has a flawless bicycle until instructed otherwise by the Lead Tech or Service Writer, all of your work must be signed off on by the Lead Tech or Service Writer. This should not be seen as a lack of trust or respect, but a department commitment to offering the highest quality product possible.

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